Customer Service

Twenty Hooves Tack's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at info@twentyhoovestack.com anytime and we will do our very best to respond to your questions and comments within 24 hours.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.

Since we are strictly an online business we do not necessarily keep normal business hours. If you send an email for all inquiries we monitor those 7 days per week. If you need to contact us for any reason PLEASE email to customerservice@twentyhoovestack.com. We are constantly busy and are normally unable to answer the phones so please email questions! We are strictly an online business and do not have a physical store. ALL ORDERS MUST BE PLACED ONLINE! We do not have the capability of processing your orders over the phone. We will ship all in stock items as quickly as possible, usually within 1-2 business days. If items must be ordered we will do our best to ship your package within 5-7 business days. If there is any deviation from this shipping schedule we will contact you via the email address you provided.

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